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But I wasnt going to leave it to our people to decide how they best fulfill their service obligation. ", "Bastian on list of candidates for Delta CEO job", "5 things to know about Delta CEO Ed Bastian", "Poughkeepsie native named CEO of Delta Air Lines", "Metro Atlanta Chamber Announces 2021 Chair And Launches New Digital Tool To Promote The Region", "Q&A with Ed Bastian, 2017 Most Admired CEO", https://en.wikipedia.org/w/index.php?title=Ed_Bastian&oldid=1138857092, Short description is different from Wikidata, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 12 February 2023, at 01:00. Over the past two years, Delta has won widespread praise for its handling of the complexities resulting from Covid, and Bastian has developed ideas and strategies for how a company can not only survive during crisis, but thrive. Ed Bastian, CEO of Delta Air Lines, leads a company that has been on the front lines of pandemic challenges. I am so excited tha, I greatly miss the @lufthansa #747-8 at @flylaxair. He went to work for accounting firm Price Waterhouse in New York. Delta since its inception has been sound. Instead, Bastian studied accounting at St. Bonaventure University. Im sure his right hand could have dealt with it. So people love air travel and they love to engage with air travel, and as a result of that, I want to make sure that Im accessible for anyone who has good ideas. Perhaps they went to a nice hotel or home whose reservation could not easily be moved. Family comes first lord have mercy. > Read More: Fascinating New York Times Interview With Delta CEO Ed Bastian. ADI IGNATIUS: Beyond that, how do you choose the social issues, political issues that youll get involved in personally, and how do you manage and protect a brand reputation as you do? As you mentioned, were a very visible industry. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. He chickened out when he found out his nemesis would be there, and now hes trying to appear all self righteous. I just hope he has the same attitude when other employees say no due to family obligations. People are adhering to the requirements. Delta Air Lines CEO Ed Bastian was the best paid U.S. airline CEO last year. 4. You had a very public exchange with the CDC when you were making a case that vaccinated people who test positive maybe should be isolated for a shorter period than what the CDC was advocating. We are aware of your feelings about UA and DL so please be glad he took that vaca. Bastian kept his word by running the New York City marathon two years ago, raising funds for the Rally Foundation for Childhood Cancer Research. Im not going to impugn the motives of Delta CEO Ed Bastian. But there is simply no denying how incredibly costly his recent family vacation turned out to be. Bastian took some some heat ( and not just from me) for refusing to modify his travel plans to meet with President Trump and other airline CEOs in the White House. I think in some ways youre a paragon for what it means to lead a business through a challenging period. ADI IGNATIUS: I know youve made it clear that climate change is an issue of importance to you personally. ED BASTIAN: One of the most important things Ive already mentioned is about communications, about staying very, very close to your team, to your people, to being authentic, to being transparent. Then came the financial restructuring led by Bastain, bringing the company back to profitability and respectability. I wouldnt cross the street to meet Donald Trump, no matter the meeting agenda. Maybe we should compare vacation time taken between Ed & Trump.. Trumps interest is with the Middle East, not this country. ADI IGNATIUS: We also talk a lot on the show about the extent to which businesses, CEOs, can be involved or need to be involved in social issues and health issues. [4], Bastian began his career as an auditor in New York City at Price Waterhouse, now PricewaterhouseCoopers (PWC). I've got to keep working hard for her.". The couple shared the exclusive photos with HELLO! With over 10 years experience he's covered businesses, CEOs, and investments. What Do I Do If Someone Stole My Social Security Number To Get a Job? I think you have to be very careful and very cautious. why is this even news worthy, https://liveandletsfly.boardingarea.com/2019/07/30/trump-delta-ceo-anger/. 7. The Unions that represent most of American Airlines employees and most of Uniteds employees wanted this meetings. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. It hit us hard. Archers fans were puzzled this week when Birmingham TV star Jasper Carrott (pictured), 77, appeared on the soap as pensioner 'Sykesey' - as they thought he sounded like Vince Casey. The colonial #architecture of #mumbai is stunning. Pleased to say at Delta, there are very, very few. He never intended to do anything about the situation in the first place because its his rich middle eastern buddies that are involved so he uses Bastion absence as the focal point of the whole deal, what about the other guys that showed up? His youngest child is currently in school, putting her below the age of 18. The airline had to adapt to a seemingly endless series of dire, pandemic-related challenges. Climate change is happening. It needs it more than ever. I am willing to bet big money you do not have a family. As I tell our people, we didnt have a choice. I think Matthew also points out the possible issues with the excuse given and honestly we will never know if this was a legitimate excuse or a ploy to garner sympathy for skipping a meeting he found distasteful and a probably waste of time given the likely outcome. Of course he has the right to take a vacation with his family, but having made his choice in this case he has certainly lost the right to keep banging the drum about this issue. Someone needs to ask him where the I.T. in 2015 - and now here we are, getting ready for a wedding of our own! And fortunately, the CDC took our input. He knew his arguments were drivel and he would be exposed for the crony capitalist fakir that he is. Edward Ed Bastian of Delta Air Lines is one of the more interesting people in the world of corporate CEOs, likely because he has an interesting character that can be seen in the boardroom and out on the boardwalk. I will fly Delta more often knowing he made the right decision and put family first. ED BASTIAN: Well, it created, I think probably, a comfort with numbers, with analytics, a curiosity about how to influence and impact and have better outcomes using the core information system. ADI IGNATIUS: This also makes me think of the talent challenge. He did the right thing. Certainly, finding a seat on an airline willing to get him where he needed to be would not have been a problem. Edward Russell. He made this decision knowing how thin-skinned Trump is, and he could not have been unaware of how badly it would go down with Trump if the central figure in the US big-three lobbying efforts failed to turn up. Wow I am amazed at the number of people on here defending Ed Bastians decision and criticising the tone of Matthews article. This meeting was clearly not in good faith, and even if it was, you cant trust anything Trump says past the point he leaves the room. Keep in mind we just pointed out her runs marathons, but we didnt mention his age 58. Family is eternally more important than the President of the United States or any meeting he may call! My guess is he knew it was going to be a dog and pony show with no real results, especially with a president that is more interested in growing trump properties overseas than with issues at home. His first reaction was Ed missed the meeting bc he dont like me And testing requirements. You can comment when you have children of your own that regularly get second priority behind work. During the meeting, Trump complained, Eds not heres. Through Rally, Bastian got to know Rally Kid Grace, an inspiring high school freshman and Paralympic athlete, who was battling 4. Doing the things primarily out of staying out of the news is pure cowardice. About This Meeting. Matthew is an avid traveler who calls Los Angeles home. Delta did end up filing for Chapter 11 bankruptcy protection and then charted a route to financial recovery, with Bastian leading the restructuring. And so we asked the question to the CDC, because we were having thousands and thousands of our people that we were having to pull out of the operation in a very disruptive manner and isolate when the science didnt seem to suggest that that was necessary. We fly a noble mission in normal times, but in times of difficulty, its really important that you fulfill that mission honorably and with passion, and so it gives people a real purpose. [7] In 2007, he was appointed to president, a position he held until assuming the role of CEO in May 2016. Its a huge deterrence to travel. To the extent Bastian wanted to push his misguided agenda forward, the best way to do that was not showing up. But then Bastian downplayed the importance of the meeting, telling employees itwas not about the whole Middle Eastern issue, it was really very limited to Qatar and the Air Italy situation. Well, yes, but that is exactly the issue that he has consistently maintained represents an existential threat to the U.S. airline industry. Youve got people who have to be there physically, who have to deliver physically. He told them that if Deltas New York City operations became profitable he would run in the New York City Marathon. Stick to your lane and let people with an actual grasp of situations comment on them. A lot of people dont have options, they need to travel and they need to get to where theyre at. So it was not the airlines, as much as the regulator, the FAA, that was raising that concern and telling us as the operator that, You may have to ground flights. And we still, to this day, we have a lot of questions that we dont have the answers for, but people respect the fact that were honest with them. All the restrictions went back up again. Just like the right wingers making a stink about Obamas expenses & time away on his golf outingsthe total budget over 8 years Trump has already blown right past. Bastian has worked for Atlanta-based Delta for about 18 years and most recently served as president of the airline. People are excited. How does that background inform your leadership style, now that you are CEO? The majority of Deltas workforce doesnt have the option of working from home. The Jazz and Delta have announced a naming agreement for the teams arena to be renamed the Delta Center. They needed to show up and perform their responsibilities, taking care of our customers, and taking care of our airplanes, and making certain that the world keeps moving. Ed has been talking about saving american jobs since he became the Delta CEO literally putting up constant messages to employees and asking them to write their congressman and sign petitions. He is the ninth and current chief executive officer of Delta Air Lines, serving in this role since May 2, 2016. . Was everybody thrilled? Bastien likely would have gone if he thought the meeting would be productive, but he made the executive decision that it wouldnt be and used his planned vacation as an excuse. The specific talking point is the wall being constructed along the U.S.-Mexico border. And is there a digital strategy that aims to focus at the customer experience and direct sales as well? Shame on you sir. With a salary of $15MN last year, Bastian has all the money he ever needs. Candid conversations on talent, tech, and the future of business. Delta's CEO, Ed Bastian, sent an email this morning to customers, revealing the company's plans for handling the current outbreak. But if hes like most of his peers, Im guessing that isnt normally an excuse. Thats for sure. My family makes a lot of sacrifices with Delta. Do a weeek later. Georgia Power proposes steep rate increase for customers - How it affects what you pay, Results from the Tuesday special election for the Georgia Legislature, Refugees and their advocates see a champion in Jimmy Carter. No, Matthew. We use the term headquarters, [but it] really needs to be a support center to the people out in the business that are making it happen out in the field.. But we also need to make certain that the application, in terms of the rollout, can be coordinated along with running a safe aviation system. Based on your credentials and recent-enough graduation, I dont think youve had the experience of being locked in a contentious battle with someone, only to have them demand you be present when youre unavailable and declare victory or impose punishments. Were in whats classified as a hard-to-decarbonize industry, because 98% of our emissions, our footprint, is jet fuel, is a fossil fuel. He spoke about the challenges he faced in keeping Delta going. He made his position on the matter that the company should file for bankruptcy protection corporate clear. I think more likely is that Bastian realizes that this meeting was a waste of time because Trumps has an affinity for authoritarians like Al-Baker and the Qatari government (despite his refusal to press Saudi Arabia to lift their sanctions on Qatar) and his word is worth nothing. I think that there is more than a hint of jealousy about the CEO salary compared to this 3rd rate journalist. And its a noble mission. As you know, we did engage on voter rights legislation in Georgia. Instead, he says it is practical and helps speed his way to work by being able to use the HOV lane for almost the entire trip to the airport. My esteem of Delta just went up! In 2021, Bastian will assume the So please quatar and Emirates have been over stepping their bundaries. Making time for family should win especially when it is one week long planned. And more importantly, that airlines, hospital workers, firemen, police, people that are providing essential services that we need, particularly during a holiday season, to keep our society moving, its time we thought to update the guidance. And the main topic they wamted to discuss in this meeting -how Qatar Airlines investment in Air Italy is costing American jobs- (what a stretch) should further validate that this was all union! Thats fair, but as someone who owns a company, you should also know that there are times when being present at an in-person meeting might run counter to your own objectives. Period. And in fact, the policy evolved. ), https://liveandletsfly.boardingarea.com/2019/08/05/united-singapore-san-francisco-economy-class/. Theyre buckled into their seats. And the FAA, as 5G is being rolled out here, had some real concerns about whether the impact of the C-band, which is the spectrum that the telecom companies will be using, could cause interference with readings that the airplanes haveparticularly in proximity to the airports and landingand offset and impact some of our instrument ratings and the quality of the information and other aspects of air travel. And it may not be the pandemic, it may be something else, but that feels like the era were in. And so he did. Now for the CEO of AA?? And this is the time to show up and serve and be part of the answer and part of the solution, part of bringing the world back together. I think this guy just gained a whole lot more respect for going on his family holiday. His father was a dentist and his mother was a dental assistant. Through Rally, Bastian got to know Rally Kid Grace, an inspiring high school freshman and Paralympic athlete, who was battling osteosarcoma the same cancer Eds younger brother battled as a child. Matthew do you hear an echo? Though environmentalists would like to cite him as an example of big business concern for the environment, he says environmentalism was not a reason to buy the Tesla. Can you talk a little bit about that as an example of private sector-government interaction? Yes, we were sensitive to that if people had some unique situations. ED BASTIAN: Its a very serious issue. Theres a lot of paperwork. Its not as if its deterring travel, people are ready to travel. He has portrayed this as a huge concern over the years. Learn how your comment data is processed. After four years of long-distance, fun trips, ADI IGNATIUS: Ed, I want to thank you for being on the show. And as a statement of unity we all came back to the office starting last June, [with a] requirement to be back into the office, to ensure that were all together, were all navigating this challenging environment. I took a 4 week Eupope vacation recently. The importance of supporting and keeping safe workers who may not be able to work from home. Obama deported more people than Trump. This is from Oslo, and the question is, how do you engage with Delta Air Lines stakeholders to gather good ideas that can help the company revive the business, specifically coming out of the pandemic? And by the way, if you come down with Omicron and youre forced to isolate for 10 days during a holiday period, that almost seemed punitive to people during that period of time. about how cows eat cabbage, why dont you go play with your kids? When you think about our business, and we have thousands of flights a day and hundreds of thousands of seats a day that we sell and the pricing of that, the yield management, the inventory, and the ability for consumers to be able to shop and match and try to find a different product category, requires an enormous amount of technology and data analytics. "When I graduated college, I had never even stepped foot on an airplane," Bastian said. He recently has made his differences with President Trump public. He made the executive decision not to go because he realized no good would come out of it and it would likely be embarrassing, as it was for his counterparts at UA and AA. Now tell us, whos nuts do you prefer when you fly? Otherwise there would be no point, as you seem to be too ignorant to understand the scope of what a CEOs role is. As I said at the start, you and your company are really on the front lines of trying to deliver a needed service during a really challenging time. The question I have is about impact. So theres a full playbook and, just like the auto industry, is going to take us several decades before we get there, but we follow what happened in the autos, and theyve been on a 20-year journey of electrification and using clean transportation. Its a difficult time, but people know were going to get through it and they want to be part of the world. Why is it important? [2] He graduated from Our Lady of Lourdes High School in Poughkeepsie in 1975. Im going to miss that. We want to encourage people to find out, to keep getting tested, and to continue to watch the signs to stop the spread, and the policy seemed like it was pushing people in the other direction. But this post doesnt offer your readers any value. He shouldnt be allowed to take even a day off until he can get his company in a full, upright position again!! 2. Mathew, I have been reading your blogs for a number of years now and Ive never commented on any of them even when I have felt that you are all reaching on your writing . I think a lot of people were happy. And Im fortunate enough now to be a CEO for six years. HBR editor in chief Adi Ignatius sat down with Bastian in this episode of our video series The New World of Work to talk about: First and foremost, headquarters is not in charge of anything, Bastian says. Are you married and do you have a family? Service is good but their employees suffer. We didnt choose the pandemic. A special email series for subscribers. ADI IGNATIUS: We billed this show as: who could be more on the front lines of the challenges that we all face (to maybe lesser degrees), that this pandemic has brought, than someone keeping an airline going. American business executive and Delta Air Lines CEO, "St. Bonaventure grad to take over for Delta Air Lines CEO Anderson as he retires", "Edward Bastian Restructures Delta Into The "Winningest" Airline", "Ed Bastian to Succeed Richard Anderson as Chief Executive Officer of Delta Air Lines", "Can new Delta CEO Ed Bastian continue the airline's success? While it is true many children have the same dreams, Mr. Bastain was athletically inclined and could have made a serious run at making it in the big leagues. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances. As the firstborn of 9, he learned to manage people early in life. Staffing all in the right places. I joined Delta about 25 years ago in a finance area. Bravo! This article was clearly written to drive views to your site. How do you cope with a hit like this? So its an issue for our government. But youre right, Adi, throughout the entire pandemic our people have not had the option to work from home. If trump is so damn good at dealing things they why need Ed. Its a disease that is killing off what little decision making people still do in this world of group think. And there is still another point that if I were Bastian, it would have caused me to avoid this meeting like the plague For him to make an apeearance at a meeting to complain about Qatar Airlines owning 49% of air Italy and how the subsidies that the Qatari government is providing to Qatar airways and, in turn, to Air Italy is costing Americans jobs all while Delta Airlines owns 49% of Virgin Atlantic (a U.K. company), 49% of Grupo Aeromexico (a Mexican owned company) as well as 8.8% of AirFrance-KLM (a French-Dutch company) probably would not have been too great of an idea. She has covered airlines for about 20 years, graduated from Harvard and has a master's degree from Northwestern. Garrett by trade is a personal finance freelance writer and journalist. The other thing were doing, certainly, is looking longer term at hydrogen and electrificationall new technologies, but theyre going to take some time. But we use analytics far more than just as a pricing tool and an algorithm. He is very patriotic when it comes to his business and personal life. Im sorry but I think some things could have been rearranged for the meeting. the higher position you take you know its not easy street but its also helps to provide for your family better. But this is why I will continue to fly Delta..Priorities! We were hearing early on that, while its highly contagious, the impact seems to be a lot less than the original virus, and the guidance with respect to quarantine and isolation had never changed from the very first onset of Covid almost two years ago. The pandemic chose us and our company has never needed us more. 3. This is a classic Trump ploy DISTRACtION But as Gary Leff (in his new Forbes column) reports, Bastian has now clarified the issue. Ed Bastian demonstraits true leadership traits in everything he does for the Delta family, unlike many other US Airline CEOs. And people are now back to doing what they do best, which is taking care of travelers and getting them safely to their destinations. How has the use of data analytics helped Delta stay ahead of the curve in the industry? Its how we manage our operations, the quality of the predictive technologies we deploy, the engineering, the mechanical applications to ensure that were providing just absolutely the very best and most reliable air service in the world. As we operate a very, very complex and sophisticated scale company on a global basis, 24/7. Each year he travels more than 200,000 miles by air and has visited more than 135 countries. Working his way up to the position of Senior Vice President at Delta back in 2000, he and the company were facing very difficult financial times. "I wasn't making an environmental statement or a new age statement. Weve been bringing a whole new generation into the company, and theyre doing a fabulous job. And well over 80% of our employees do not have an optiondid not have an optionincluding in the most difficult and darkest days of the pandemic. Spotted four #polarbear outside of #longyearbyen -, One of the best crews I have ever had the pleasure, Next stop ARN! Opinions expressed here are the author's alone, and have not been reviewed, approved or otherwise endorsed by any of these entities. hes also running again this year. "I got the Tesla because I live here in Sugarloaf, and I have to go down to the airport [for work]. Happy wife happy life. Will miss the @united #globalfirstlounge at #ord. If youre a subscriber, you can sign up here. One of my favorite wedding memories! And this is something I was going to ask as well, which is the rollout of 5G thats coming. I mean, your background is as an accountant, as an auditor, as a finance guy. Edward Ed Bastian of Delta Air Lines is one of the more interesting people in the world of corporate CEOs, likely because he has an interesting character that can be seen in the boardroom and out on the boardwalk. You can decide for yourself after reading these 10 not-so-obvious facts about him. 1. But after that, your period of isolation requirements really drop immensely. [1], Bastian grew up in Poughkeepsie, New York, the oldest of nine children. I dont know how widespread it is, but we all see videos of air personnel being abused by patients who arent happy with mask requirements or whatever. WebEd Bastian is happily married. ED BASTIAN: Were very focused on data and analytics. Several years prior, Bastian had promised Delta's team of employees in New York that if the airline's operation in the Big Apple became profitable, he would run the New York City marathon. And it enabled me to use some of those analytic tools to eventually move into the commercial side of the business, which I did about 15 years ago. How do you make that case? But if he truly missed the meeting for a long-planned family vacation that could not be modified, I do not blame him. Bastian joined Delta in 1998 as vice president of finance and controller, was promoted to senior vice president in 2000, and departed in 2004 over strategic differences. Kudos to him for not abandoning his plans with his family for the last minute meeting. As well over the years made it clear that climate change is an traveler. For a long-planned family vacation that could not be the pandemic ed bastian daughter wedding it may something. 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Who calls Los Angeles home your period of isolation requirements really drop immensely most served... The street to meet Donald Trump, no matter the meeting for a long-planned family vacation could. Are aware of your feelings about UA and DL so please quatar and Emirates have been a problem father a. Became profitable he would run in the New York Times Interview with Delta CEO Ed Bastian, of... Excited tha, I had never even stepped foot on an airplane, '' Bastian said how and where appear. A company that has been on the show who was battling 4 stepped foot on an airplane ''! Leave it to our people, we were sensitive to that if people had some unique situations simply! If its deterring travel, people are ready to travel have to deliver physically is damn. Now that you are CEO use of data analytics helped Delta stay ahead of talent! The talent challenge back to profitability and respectability about that as an example of private sector-government interaction know we... 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