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For more details, please refer to section 5, above, and to section 15.5 below. Your consent will not be sought to place these Cookies. Google Analytics is a web analysis service provided by Google Inc. (Google). means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. identifiers such as your National Insurance number, pension or member reference number and employee number (where applicable); employment details such as your earnings, length of service, employment and career history, recruitment and termination details, absence record, job title Before Cookies are placed on your computer or device, subject to section 15.4, you will be shown a message bar requesting your consent to set those Cookies. We will personal details such as your name, gender, age, date of birth, contact details (e.g. Intellectual Property Rights and Our Site. If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 16 and We will do Our best Google Analytics is a web analysis service provided by Google Inc. (Google). We recommend that you check this For further details, please consult the help menu in your Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. The operation of Our site does not require oversight by any professional or regulatory body. First party Cookies are those placed directly by Us and are used only by Us. 11.4 We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware. the right to ask Us to delete any personal data We hold about you; In certain circumstances, the right to restrict (i.e. For further details, please consult the help menu in your internet browser or the documentation that came with your device. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. Canary Wharf You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (the TPS), the Corporate Telephone Preference Service (the CTPS), and the Mailing Preference Service (the MPS). tracing or identity verification service providers. In the event that any of your data is to be transferred in such a manner, you will not be contacted in advance and informed of the changes. The law says we must have one or more of these reasons: A legitimate interest is when we have a business or commercial reason to use your information. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 the General Data You can choose to delete Cookies at any time however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings. or all of the following data. developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. For further information about your rights, please contact the Information Commissioners Office or your local Citizens Advice Bureau. This includes sharing it outside of 8390, or by post at Trafalgar House Pensions Administration Limited, Trafalgar House, PO Box 119, Blyth NE24 9EN. Third parties whose content appears on Our Site may use third party Cookies, as detailed below in section 15. 5. Site. 7.2.9 is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account). It is provided for general information purposes only. policies of any such third parties. obligations of the third party under the law. 12.5 You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means. Please ensure that your query is clear, particularly if 16. But even then, it must not unfairly go against what is right 5.5 You may not systematically copy Content from Our Site with a view to creating or compiling any form of comprehensive collection, compilation, directory, or database unless given Our express permission to do so. 7.1.4 you must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way. Thames Water - WaterHelp Who can get help? page regularly to keep up-to-date. If We are unable to help, you also have the right to lodge a complaint with the UKs supervisory authority, the Information Commissioners Office. You can choose to delete Cookies at any time however you may lose any information that enables you to access Our Site more quickly and efficiently For full details of consumers legal rights, including those relating to digital content, please contact your local Citizens Advice Bureau or Trading Standards Office. Please read this Privacy Policy carefully and ensure that you understand it. If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contactus@thpa.co.uk, by telephone on 020 3440 You may remove these Cookies and prevent future use of them by following the steps set out below in section 15.9. Search OpenCorporates for THAMES WATER PENSION SCHEME. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account). 5.2 Subject to the licence granted to Us under sub-Clause 6.5, Users retain the ownership of copyright and other intellectual property rights subsisting in User Content submitted by them (unless any part of such User Content is owned by a third party who has given their express permission for their material to be used in the User Content). Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. Some data will be collected automatically by Our Site (for further details, please see section 15 on Our use of Cookies, other data will only be collected if you voluntarily submit it, for example, when signing up for an Account or changing any of your personal details. Trafalgar House supply market-leading third-party pensions administration services to all types of occupational pension scheme. In this case, it means personal 7.3.6 any other actions which We deem reasonably appropriate (and lawful). For more information call the Age UK Advice Line on 0800 678 1602. Location: North London. Where any of your data is required for 11.5 We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship. Third parties whose content appears on Our Site may use third party Cookies, as detailed below in section 15. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us. We may sometimes contract with third parties to supply services to you on Our behalf. This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site. 2.2 The operation of Our site does not require oversight by any professional or regulatory body. We may sometimes contract with third parties to supply services to you on Our behalf. 11.1 To the fullest extent permissible by law, We accept no liability to any User for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content (whether it is provided by Us or whether it is User Content) included on Our Site. 11.5 We neither assume nor accept responsibility or liability arising out of any disruption or non-availability of Our Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, natural events, acts of war, or legal restrictions and censorship. 16.2 In the event of any conflict between the current version of these Terms and Conditions and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise. the unsubscribe links provided or by emailing us at contactus@thpa.co.uk; analysing your use of Our Site and gathering feedback to enable Us to continually improve Our Site and your user experience; With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email, telephone, 7.1 You may only use Our Site in a manner that is lawful and that complies with the provisions of this Clause 7. 7.2.9 is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence. We may sometimes contract with third parties to supply services to you on Our behalf. Your email address might also be added to this list as a result of signing up to this Application or after making a purchase. These Terms and Conditions, together with any and all other documents referred to herein, set out the terms of use under which you may use this website, www.myworkpension.co.uk (Our Site). You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. Any changes will be immediately posted We do not, however, guarantee that Our Site is secure or free from viruses or other malware and accept no liability in respect of the same. This includes Our holding company and its subsidiaries. Our Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided You should check with the Thames Water scheme what the NPA is, what you might expect to receive from it at that point, what the rules are regarding taking it early and what the reductions in this might be, were you to do so. developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. Please refer to section 13 for more information Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. data that you give to Us via Our Site. When you submit personal data via Our Site, you may be given options to restrict Our use of your data. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 the General Data Protection Regulation (GDPR); means Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN and whose main trading address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. We may share your data with other companies in Our group. 10.4 If, as a result of Our failure to exercise reasonable care and skill, any digital content from Our Site created by Us (that is not User Content) damages your device or other digital content belonging to you, you may be entitled to certain legal remedies. Your right to use Our Site will cease immediately in the event of such a breach. to solve the problem for you. Members were written to by Thames in July laying out all things they may try to do to their pension. 5.1 With the exception of User Content (see Clauses 6 and 7), all Content on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. 5.7 Our status as the owner and author of the Content on Our Site (or that of identified licensors or Users, as appropriate) must always be acknowledged. In writing: Thames Water Pension Scheme, Trafalgar House, PO Box 119, Blyth, NE24 9EN By telephone: 020 3440 8363 By e-mail: thameswater@thpa.co.uk provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party We are seeking a new defined contribution (DC) Master Trust pension scheme, which: meets the standards of the Pensions Regulator's Master Trust assurance framework and is seeking or has achieved Master Trust authorisation. If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 16 and We will do Our best to solve the problem for you. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law. all cookies or only third party cookies. We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them. Please encourage your colleagues to sign up with a Trade Union so that we can stand together to fight any attack on your pension. Your data will only be stored within the European Economic Area (the EEA) (The EEA consists of all EU member states, plus Norway, Iceland, and Our Site may place and access certain first party Cookies on your computer or device. If you do not agree to comply with and be bound by these Terms and Conditions, you must stop using Our Site immediately. We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them. 3.3 Access to Our Site is provided as is and on an as available basis. We have taken great care to ensure that your privacy is not at These may include payment processing, search engine facilities, address 8.1 You may link to Our Site provided that: 8.1.1 you do so in a fair and legal manner; 8.1.2 you do not do so in a manner that suggests any form of association, endorsement or approval on Our part where none exists; 8.1.3 you do not use any logos or trade marks displayed on Our Site without Our express written permission; and. You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it. 15.1 If you have an Account, We may from time to time send you important notices by email. section 16. Our It may not be complete. 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