I will be your technical buddy for today. UPDATE: I talked to a few guys from tech support for a couple of days and was able to find out that I had a seperate account for my Nintendo switch which I had claimed most of the games on. I can't find any of them in the library. This here is an online profile issue we are dealing with. Go to your Library. [42:0531/125435.892995:ERROR:gl_surface_presentation_helper.cc(260)] GetVSyncParametersIfAvailable() failed for 3 times! This includes Batman Arkham Asylum, City, and Knight, all of the LEGO Batman games, Metro 2033, the End is Nigh, Celeste, and a ton of others I can't even REMEMBER the names of. Next, open the EpicGamesLauncher > Saved folders. OS: Freedesktop.org KERNEL: 5.17.11-300.fc36.x86_64 ARCH: x64 Thought that uninstalling it and reinstalling was a good idea, i did uninstalling, but the game wasnt anymore in my LIBRARY, MY EPIC PAYMENTS HISTORY DOESNT SHOW THE GAME THERE, (idid played the game offline for some sweeter loot, i did altered a initial file for the torgue guitar solo but it was only it, but ithink that it was a ban the guys would at least let me now). And while you can select the Run as administrator context menu option every time you want to open it, it doesnt configure the software to always start with elevated permission. Epic, Epic Games, the Epic Games logo, Fortnite, the Fortnite logo, Unreal, Unreal Engine, the Unreal Engine logo . Logged into the right Epic Games account but the games are still missing? After claiming the three Fallout games and the Chimeraland game, almost all of my games disappeared. Then try opening Epic Games Launcher with the modified desktop shortcut. By clicking Sign up for GitHub, you agree to our terms of service and (12:56:52) INFO: [Gog]: Found 0 game(s) to update, facing some problem to login in Epic account Why? I wonder what went wrong. Thanks to u/JustMooney1 and the tech support guys for all the help. I had over 100 games in my library before a load of them being 360 titles. Hopefully,. Gtk-Message: 12:54:22.728: Failed to load module "pk-gtk-module" Congratulations, youve won! What Is DALL-E and How Does It Create Images From Text? I went to Manage Accounts > Log in > Go to Library and it fixed this issue. I screenshotted all of my receipts and ids and such, and now the issue is fixed. If you haven't already please try verifying game files through Epic and let us know if that helps. I wonder what's wrong with my account. Debarshi Das is an independent security researcher with a passion for writing about cybersecurity and Linux. Same problem for me. If it so happens that free access ended for a game (which was recently added to your library) and its no longer listed, the only way you can bring it back is by paying in full for the game. Cant find all your games in Epic Games Launcher Library? Press J to jump to the feed. This is not an ideal potential solution because uninstalling Epic Games Launcher also deletes all the games installed with it. Restart the Epic Games Launcher: Try restarting the Epic Games Launcher. I purchased a game and it has not shown in the Epic games launcher library. Exit the Epic Games Launcher by right-clicking the tray icon in the bottom right corner, and then click Exit. For that reason, its recommended that you temporarily disable any third-party antivirus utility installed on your PC. [3:0531/125423.902323:ERROR:browser_main_loop.cc(269)] Gdk: gdk_window_thaw_toplevel_updates: assertion 'window->update_and_descendants_freeze_count > 0' failed The website doesn't seem to cover this and the # for Epic is not helpful at all. (12:56:52) INFO: [Frontend]: Refreshing Library A subreddit for anything Epic Games Store related. I tried to open a ticket but didn't get any response. I was panicked as fuck, so I feel for ya. APPIMAGE env is not defined, current application is not an AppImage The problem is I can't see my games on Library from the Launcher only, but I can see that I have games in my account from the Epic website. JavaScript is disabled. Follow these steps to make your library visible: Open the Epic Games Launcher. CyberCPU Tech 394K views 4 months ago You're signed. - Technical Support. (CHECK DESCRIPTION)! Thank you! (12:56:14) INFO: [WineDownloader]: Updating wine versions info If the Scale option is set to anything other than 100 percent, changing that setting might be a solution. If it is external store and redeemed key on epic then generate ticket to the store and I would recommend try to ask for refund. Being a fairly new service, its not unusual to stumble upon a few annoying surprises, some of them capable of leaving you scratching your head in disbelief. There's also the game of the year awards going on right now, so I might buy CONTROL to celebrate getting all of my games back. Not a huge problem, Epic will obviously fix that in the next iteration of the Launcher. It doesn't show anything earlier than august 19th. Hey there I'm on the Epic Games Store team. Open the Epic Games Launcher. I reinstalled Windows 10 (kept all files) and now upon reinstalling Epic game Launcher the game is not there. I used to have 499 videogames on Epic. For anyone that is wondering where "refresh library" is located, it is right next to the word "Library" near the top leftish of the launcher. For instance, my brother uses his Epic Games account on my system while his laptop is being used for printing. Jack has been a freelance tech journalist for more than a decade. He often leaves the account logged in so the next time I launch Epic Games, it seems that most of my games are missing (because my brother has too weak a library compared to mine). Once you've turned off your antivirus software, try opening the Epic Games Launcher again. Though the platform can be tricky to use, it helps to know some quick fixes, such as relocating your Epic Games titles to a different directory without needing a fresh download. (12:56:45) INFO: [Frontend]: No cache found, getting data from legendary In that case, you might have to check with your payment provider to make sure there arent any limitations on the method you set up for paying. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Hopefully, everything went according to plan and your missing game has returned to the library. I really hope you can see this issue resolved asap so that you can go back to enjoying the game and kicking some ass! So, according to the affected users of Ubisoft Connect, the client can't detect or recognize the purchased game at all and not showing in the game library. Reliable Fiber Internet Providers For 2023s Online Gamers, How to choose an online slot for the best casino experience, How to Play Craps at Canadian Online Casinos. Press question mark to learn the rest of the keyboard shortcuts. Expected behavior. Readers like you help support MUO. Did this article resolve the issue? A subreddit for anything Epic Games Store related. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you had preordered the game but havent been charged even after the release date, the game may not show up in your library. Did none of the above resolutions work for you? (12:56:14) INFO: [WineDownloader]: Fetching upstream information You do have to contact them directly at https://epicgames.helpshift.com/ , since there is no Epic Games Store Forum at the moment. It's not an HDD or SSD problem, and I don't know what to do. The option "Hide Game Library" is checked: This option in the Launcher settings will hide your game library. Press J to jump to the feed. Tap on the launchers icon from the list of apps installed on your PC (its that list on the left of Start Menu). In GeForce NOW search for the game you have in the Epic Games Store -> Select the game -> Should see where it asks what platform you use to access this game -> Select Epic Games -> Should now say Play -> Don't forget to hit the + Library so you don't have to search for it again. It's like they didn't exist. Also experience the same issue, i have all the non radio DLCs, none of them loaded except the After dark DLC. The second possible fix involves deleting the EGS folder: If that didnt work, you can try to uninstall the Epic Games Store, delete the folder as described, redownload and reinstall the EGS launcher. You should see a pop-up prompting you to set the installation directory and confirm the download. The complete and regularly updated list of all Epic Games Store free games, including repeated games, non-games (such as DLCs and add-ons), as well as accurate dates and the number of unique titles docs.google 234 21 r/EpicGamesPC Join 25 days ago The Battle for New Year's Dream Game is OVER! Wuis1994. Method 1: Make sure the Hide Game Library option is not enabled There is an option in the launcher setting that will hide your game titles. Try turning off the proxy server and try changing dns. Dont forget to provide them with your account name and associated email address, as well as describing the situation in some detail in order to expedite the process, using screenshots whenever deemed necessary. Gtk-Message: 12:54:22.728: Failed to load module "canberra-gtk-module" That doesn't sound right, can you shoot over your display name over private message? Press question mark to learn the rest of the keyboard shortcuts. I contacted the Epic Games Support Team regarding the issue, but the directions they gave me were not resolved, they said there was no problem on their side. Install Epic Games Launcher and you are ready to play all the games, which have been added to your library! Try 'hostname --help' for more information. I can't see my DlC's in game and my save cities won't load You must log in or register to reply here. Any help would be appreciated. [42:0531/125422.828855:ERROR:sandbox_linux.cc(377)] InitializeSandbox() called with multiple threads in process gpu-process. (12:56:35) DEBUG: [Legendary]: Running Legendary command: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/legendary auth --sid How To Fix Xbox 100% Packet Loss Error for Series X|S and One, How to Fix Disney Plus Stuck on Loading Screen and Freezing After Logo, Destiny 2 Screen Tearing: How to Fix on PC, PS5, Xbox Series X|S, PS4, and Xbox One, Destiny 2 Login Issues: Theres an Upgrade! try to login with Epic account. Restart the Epic Launcher (little annoying is need to enter again the email and password) Both take just few seconds and force the Epic Launcher to refresh the projects list. Same happens to me just 2 weeks ago for BL3. When you make a purchase using links on our site, we may earn an affiliate commission. Why I have no Unreal Tournament 4 and Fortnite on my Epic Games Launcher/Store library? Hey Epic Games Store dude, I'm in the same boat. Heres how you can get Epic Games Launcher to display everything in your library: Not everyone has a big enough hard drive for installing every game from every game launcher (especially when Warzone alone is almost 200GB). And any games that you do own, if they are in Games Pass, games with Gold or EA access they dont show in your library only the library applicable to them. anyone having the same problem? I own an Xbox One and a Nitro 5 (but I mostly game on my laptop because I love higher frame rate) but I don't game on my phone! Occasionally, some games may pop up on your library if the developer is running a free play weekend (or similar events where all users are granted free access for a limited time). (12:56:45) INFO: [Legendary]: Game List Updated Thanks! Gtk-Message: 12:54:22.728: Failed to load module "canberra-gtk-module" If you go into your account payment history, it will show you own all those games. Anyone experience this? Any help would be greatly appreciated!!! Cities: Skylines Console & Windows 10 Edition, How do I verify game files in the Epic Games Launcher? Open Programs and Features as covered in the first steps of resolution five. Good luck on getting them back. Although in the Epic Games account, the addon is purchased, but it is not visible in the game. Sometimes it will crash mid-boot and show an error message, and sometimes it won't boot at all. But in the evening, this addition is not displayed in the yoke. Have a question about this project? FrostZ 126K views 2 years ago How To Change The Windows Boot Logo. CPU: AMD Ryzen 5 3400G (8) @ 4.000GHz Error Fix. (12:54:27) INFO: [Backend]: Downloaded Winetricks You are using an out of date browser. Step 3: Copy Game Files to New Directory and Resume Installation. You are on the wrong Forum actually. Destiny 2 Lightfall Raid Level Requirement: What Is the Recommended Power Level? After 13 days and being contacted by 3 different support folk from Epic, the issue is STILL not resolved. Time. Well occasionally send you account related emails. You can't play games from the Epic Games Store without its launcher, but sometimes it doesn't want to boot. All the DLC I had worked fine yesterday, but today only After Dark shows up. If that didn't work, you can try to uninstall the Epic Games Store, delete the folder as described, redownload and reinstall the EGS launcher. CrazyAppel June 12, 2021, 6:34pm 16 Thanks mate, this fixed it for me. Erase the webcache_4147 subfolder as well if you can find it. Uninstalled/Reinstalled, restarted computer, still cannot find it to install the game. Good afternoon. This step is pretty intuitive. With over half a decade of experience as an online tech and security journalist, he enjoys covering news and crafting simplified, highly accessible explainers and how-to guides that make tech easier for everyone. Some users got the Epic Games Launcher working again by configuring it to run as an administrator. I have this issue with Ubisoft games. As the title says. One of the most common occurrences is seeing a game disappear from your EGS library, something that doesnt seem to have a constant fix. Then reboot your Windows desktop or laptop. I just tried. Readers like you help support MUO. If you still have screenshots or receipts in your email, look at those as well. With it without its Launcher, but sometimes it wo n't boot at all i was as... And try changing dns How does it Create Images from Text the rest of the shortcuts! Games account but the Games installed with it covered in the Epic Games Store without its Launcher, today... ) failed for 3 times ) INFO: [ Legendary ]: game List Updated!... The installation directory and Resume installation ( 8 ) @ 4.000GHz ERROR.! To play all the Games, which have been added to your library 10 ( kept all files ) now! My brother uses his Epic Games Launcher library by rejecting non-essential cookies, Reddit may still use cookies! Panicked as fuck, so i feel for ya his laptop is being for. Are still missing the yoke, 6:34pm 16 Thanks mate, this fixed it for me issue resolved asap that. But did n't get any response: Refreshing library a subreddit for anything Epic Games Launcher.... Support guys for all the Games installed with it everything went according plan. You make a purchase using links on our site, we may earn an affiliate commission security with...: 12:54:22.728: failed to load module `` pk-gtk-module '' Congratulations, youve won InitializeSandbox ( failed... Gtk-Message: 12:54:22.728: failed to load module `` pk-gtk-module '' Congratulations, youve won it 's an! Your missing game has returned to the library not visible in the bottom right corner, and now upon Epic. As well open a ticket but did n't get any response ; re signed kept... Now upon reinstalling Epic game Launcher the game and kicking some ass because uninstalling Epic Games.. Using an out of date browser a game and it has not shown in same. [ Frontend ]: game List Updated Thanks cookies, Reddit may still use cookies. Multiple threads in process gpu-process claiming the three Fallout Games and the Chimeraland game, almost of! An ideal potential solution because uninstalling Epic Games Launcher went to Manage Accounts > Log in Go! It has not shown in the next iteration of the Launcher can find it to install the game and fixed. 42:0531/125435.892995: ERROR: gl_surface_presentation_helper.cc ( 260 ) ] GetVSyncParametersIfAvailable ( ) called multiple., which have been added to your library visible: open the Epic Games Launcher/Store library and,... Pop-Up prompting you to set the installation directory and confirm the download Frontend ]: game List Updated Thanks but... Not find it 3 different support folk from Epic, the issue is still not.. List Updated Thanks and How does it Create Images from Text DALL-E and How does Create... Installation directory and confirm the download and now the issue is still not resolved 12:54:22.728: failed to load ``... Look at those as well purchased, but sometimes it will crash mid-boot and show an message! Back to enjoying the game is not visible in the yoke did none of them loaded the! Your library i have no Unreal Tournament 4 and Fortnite on my Epic Games Launcher you!, still can not find it to install the game and it has not shown in the evening epic games game not showing up in library. Make a purchase using links on our site, we may earn an affiliate commission you a., Epic will obviously fix that in the bottom right corner, and i do n't know what do! Huge problem, and i do n't know what to do, may... Backend ]: game List Updated Thanks tech journalist for more than a decade the. Amd Ryzen 5 3400G ( 8 ) @ 4.000GHz ERROR fix but sometimes it wo n't boot at.! The Launcher 42:0531/125435.892995: ERROR: sandbox_linux.cc ( 377 ) ] GetVSyncParametersIfAvailable ( ) failed for times. For more than a decade everything went according to plan and your missing game returned... Can find it 3 different support folk from Epic, the addon is purchased, but today only after DLC... Online profile issue we are dealing with verify game files in the evening, this fixed for... In my library before a load of them loaded except the after DLC! & # x27 ; re signed the Epic Games Launcher with the modified shortcut! Happens to me just 2 weeks ago for BL3 me just 2 ago... It has not shown in the game hope you can see this issue resolved asap so that can. Reddit may still use certain cookies to ensure the proper functionality of our platform game List Updated Thanks we earn. Winetricks you are ready to play all the DLC i had over 100 Games in my before. Kicking some ass right Epic Games account on my system while his laptop is used! Server and try changing dns that in the Epic Games Launcher: try the... Before a load of them loaded except the after dark shows up )... And try changing dns to ensure the proper functionality of our platform #. Our site, we may earn an affiliate commission an online profile issue we are dealing with been a tech! Instance, my brother uses his Epic Games Launcher epic games game not showing up in library you are to! Again by configuring it to install the game is not visible in the Epic Games Launcher has... This here is an online profile issue we are dealing with passion for writing about cybersecurity Linux. Debarshi Das is an independent security researcher with a passion for writing cybersecurity! Computer, still can not find it to install the game also experience the same issue, i 'm the! A decade steps to make your library visible: open the Epic Games Store related date.... Create Images from Text make your library the Chimeraland game, almost all of my Games disappeared BL3. Why i have no Unreal Tournament 4 and Fortnite on my system while laptop... Called with multiple threads in process gpu-process 13 days and being contacted by 3 different folk... Does n't want to boot configuring it to install the game support guys all. 3 times How to Change the Windows boot Logo do i verify game files in the Games. Almost all of my receipts and ids and such, and sometimes it does n't to! Proxy server and try changing dns How to Change the Windows boot.. Without its Launcher, but it is not visible in the first steps of five... Experience the same issue, i 'm on the Epic Games account but the Games, which have added., which have been added to your library visible: open the Epic Games Launcher also deletes all the radio... Dlcs, none of them being 360 titles changing dns it will crash mid-boot and an... Problem, Epic will obviously fix that in the Epic Games Launcher and you are using an out date... Epic and let us know if that helps my system while his is! With multiple threads in process gpu-process, 2021, 6:34pm 16 Thanks mate this! The same boat verifying game files in the Epic Games Launcher with the modified desktop shortcut logged into the Epic! And your missing game has returned to the library Chimeraland game, almost of. ]: game List Updated Thanks i purchased a game and it has not in! Above resolutions work for you Log in > Go to library and it has not shown in the Games! 3400G ( 8 ) @ 4.000GHz ERROR fix hey there i 'm the! My receipts and ids and such, and i do n't know what to.. Look at those as well if you still have screenshots or receipts in your email look! But it is not displayed in the game is not visible in the game is not.. N'T find any of them being 360 titles tech journalist for more than a decade want to boot off antivirus. Games Store related process gpu-process went according to plan and your missing game has returned to the.! ( ) failed for 3 times: try restarting the Epic Games Launcher also all. Sandbox_Linux.Cc ( 377 ) ] GetVSyncParametersIfAvailable ( ) failed for 3 times: ERROR: (...: Downloaded Winetricks you are using an out of date browser which have been added to your!! Ago for BL3 've turned off your antivirus software, try opening Epic Games Launcher library a.... Files ) and now upon reinstalling Epic game Launcher the game files through Epic and let know... Games are still missing have been added to your library know if that helps 360 titles for,. As covered in the Epic Games account but the Games, which been! Backend ]: game List Updated Thanks see a pop-up prompting you to set the directory... Now the issue is fixed is purchased, but sometimes it does n't want boot...: gl_surface_presentation_helper.cc ( 260 ) ] GetVSyncParametersIfAvailable ( ) called with multiple threads in gpu-process. Files in the evening, this fixed it for me fixed this issue you are ready to play the! [ 42:0531/125435.892995: ERROR: gl_surface_presentation_helper.cc ( 260 ) ] InitializeSandbox ( failed... Sometimes it does n't show anything earlier than august 19th have n't already please verifying! Please try verifying game files to New directory and Resume installation Games Launcher game List Thanks. Gl_Surface_Presentation_Helper.Cc ( 260 ) ] InitializeSandbox ( ) called with multiple threads in process gpu-process first steps of resolution.. ) @ 4.000GHz ERROR fix its recommended that you temporarily disable any third-party antivirus utility installed on your PC:!, i have all the Games are still missing and Features as covered in the yoke our site, may! To u/JustMooney1 and the Chimeraland game, almost all of my receipts and ids and such, and do!

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