Otherwise you experience Delay. The same Further Detail tab will include information if customs duty is due. We've delivered the shipment to its final destination, with a timestamp of the delivery recorded. Captain. i ask chat and got answer "it is DHL problem" so i wrote mail to onlinesale waiting for answer. Although I reckon the status will change today. If all goes well,your shipment will be released and should be updated on the tracking page. The DHL shipment on hold message indicates that there will be a delay in your package delivery. Stephanie Faris is a novelist and business writer whose work has appeared on numerous small business blogs, including Zappos, GoDaddy, 99Designs, and the Intuit Small Business Blog. We are using cookies to give you the best experience on our website. Which Is Better for Shipping Frozen Food: Gel Packs or Dry Ice? Here is a list of common errors people make when filling out paperwork: If the address or name is incomplete, the shipment will be delayed. A DHL representative shall attempt to contact the importer or shipper if further information is required.. I'm in the same boat. Thursday, September 22, 2011 Location Time 6 Departed Facility in HONG KONG - HONG KONG HONG . The import duties (if any) are calculated based on the value of the goods, and the taxes (if any) are applied to the shipment. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. This is exactly what it sounds like there is some additional issue that is causing a delay with the product being cleared. If you click on it, you should see additional information about the clearance event. A package will receive multiple DHL Clearance Event tracking updates if no action is taken. These cookies ensure basic functionalities and security features of the website, anonymously. When DHL shows clearance event on the tracking page, this means that an event has happened regarding the packages movement through customs. The carrier must report who is importing the goods and identify what is being imported. 9 Processed for clearance at CINCINNATI HUB - USA CINCINNATI HUB, OH - USA 02:00. Cookie Notice How to avoid clearance delays? The shipper has lied about the value of the shipment contents (to minimize duties.). If it thinks something is needed from you, a DHL customer service representative will contact you. Copy. Jump to the last page Uncontrollable Clearance Delay - Post Updates here Oct 27, 2016 07:34 85k I figured I'd create this thread to separate those of us that are waiting on the 'Uncontrollable Clearance Delay' issues at DHL. But now that consumers can track an item through each step of the process, you can see when your package hits a snag somewhere along the way. It simply means that something unusual has occurred, causing a delay in the clearance of the shipment. (Shipping Time), Publix Cash Back: Can you get cash back at Publix? These cookies ensure basic functionalities and security features of the website, anonymously. It means that your shipment has been cleared and will continue on to wherever it was heading initially. The cookies is used to store the user consent for the cookies in the category "Necessary". How long is clearance delay DHL? This simply means that the reason for the delay is outside of DHLs control, usually the consignee or receiver will be contacted by DHL for additionalinformation or required documentation related to the shipment. If the shipper or description cannot be identified, it will be held. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Goods can be delayed at customs for a variety of reasons, including incorrect or incomplete paperwork, incorrect labeling, missing documentation, or failure to meet certain import or export regulations. A customs agent is a person who is responsible for ensuring that goods being imported or exported comply with all applicable laws and regulations. Different events can cause these delays, including the following: Port congestion or route changes. These are essential questions to ask so you can feel more confident when choosing a courier to send your precious mail or package abroad. A DHL clearance delay can occur for a variety of reasons. It should only take 1-2 days to pass through the clearance event. This is the one message that everybody hopes to see during the clearance event. This way, it will arrive on time for her, and you wont be in any hot water. If you go online and note that your package is marked clearance delay contact the service that shipped it. According to DHLs FAQ page, duties are typically the responsibility of the receiver of the package. "All dutiable shipments must go through a customs clearance procedure, which can affect the transit time and delay your shipment; however, DHL has developed . Make sure when writing out the description that it is accurate and detailed. This whole process can take a few days, but it is usually completed within 3 business days. Why is customs holding my shipment? Clearance delay is when a package is held up at customs or the border. FedEx https://www.fedex.com/en-nz/customer-support/faq/customs/about-importing/tracking-customs-delay.html, DHL https://www.dhl.com/discover/en-ph/business/getting-to-market/Customs-Clearance-4-Best-Practices-to-Avoid-Delays, Your email address will not be published. What is the difference between Garden Cress and Watercress? If you come across this message, it simply means the paperwork for your shipment is being looked at by a customs officer. Commercial Invoice (CI) the CI notes the sold goods and the amount due. The right 3PL can help avoid clearance delays at customs. Any of these will likely flag a shipment and potentially delay delivery. Required fields are marked *. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If youre on hand when the courier arrives, they may even ask for confirmation that you are the recipient of the shipment. Although clearance events add delays during importing and exporting of shipments, it is quite normal. If it has, and there is no further information on what needs to happen next, you can contact DHLs customer service. If that doesn't work, your next point of contact is the shipper. This will be after the clearance event or delay has been sorted out. Could be the batteries,,, need special clearance now to fly, i have same status "Uncontrollable Clearance Delay". DHL will then get in touch with the recipient to inform them of the situation and what needs to be done next. Yep mine updated with the same message today! This cookie is set by GDPR Cookie Consent plugin. If you miss one item, your package could be delayed. Same here. However, it will take some time for the paperwork to be reviewed. What Is Clearance Delay and What Can You Do About It? In rare circumstances, you may see a message stating that further clearance processing is required. Delays of up to 10 days are unfortunately possible due to e.g. One message youre likely to see at some point is determining customs duty.. Description of content is vague. The description of the packages contents were vague or undescriptive. What is the difference between Brandy and Whiskey? Necessary cookies are absolutely essential for the website to function properly. Although clearing a shipment through customs adds additional delay, it is a legal necessity for international imports and exports even for deliveries of single items! Failing to follow these steps can result in a delay in timely delivery. How To Cancel A USPS Shipment [A Step By Step Guide], What Is A Delivery Exception FedEx? Mines the same going to the UK- maybe there all like this ? An associated update connected to a DHL "Clearance Event" is "Uncontrollable Clearance Delay". An associated update connected to a DHL Clearance Event is Uncontrollable Clearance Delay. It does not store any personal data. Some of these are; When importing or exporting products to another country, duties are paid. James is the owner of JamesMcAllisterOnline.com. The DHL Clearance Event is one of the final steps in getting your shipment from point A to point Band thats why its such a crucial update. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. So, for example, if a shipment requires entry into the United States, DHL will file the entry with CBP and then await their release. hahahah this drone is cursed in getting to us hahahah. Clearance delay means the shipment is under the process of customs clearance. At the very least, this means it will need to clear customs both as it leaves the country it was shipped from, and as it arrives in the country its being delivered to. In such a case, you should try to arrange an alternative time and date for the courier to deliver your item. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Sometimes when you buy something from another country and have it delivered to your country there will be a tax to pay, this is called customs duty. DHL is pretty good at giving customers update on their shipment. 5 comments. Here is information that should be included during this process: The arrival notice is sent to the consignee and is issued by the freight carrier or agent. It all depends on what the clearance event is for. So, if duties are due, this will be listed along with the payment required. However, issues still do arise, and delays with clearance can occur that slow down your packages arrival. Youve probably filled out paperwork before for international shipments. What will you do? The cookie is used to store the user consent for the cookies in the category "Analytics". It includes, but is not limited to, acts of other governing authorities, fire, flood, earthquakes, weather, lightning, epidemic, war, terrorism, riot, civil disturbance . So, DHL will pay the duties on your behalf, then bill you for any duties that have been charged. Define Uncontrollable Circumstances. If you disable this cookie, we will not be able to save your preferences. what en route to DHL eCommerce distribution center means, How Long Does Customs Clearance Take & What Does The Process Entail, USPS Tracking Unavailable Meaning, Causes, & Solution. I think Zumanity is the best show I've seen so far. Here are a number of steps you can take before you send or ship a package overseas through customs to avoid customs delays. Its likely that someone from DHL or local customs will need to contact you (or another person related to this shipment) for more information about it. The carrier will have to figure out how the shipment should be dealt with. What Does eBay UPC Mean? What is Clearance Delay? What is the difference between crew socks and dress socks? Delays happen in logistics all the time. As you read on, I will list out some of the additional info and what they mean. Hopefully they will clear, since it seems like alot of people are having this issue, but who knows. If you have any questions about the clearance process or the amount you owe, you can contact DHL customer service for assistance. Compared to the usual 14-28 days. If youre looking to avoid a costly clearance delay import goods without the headache with ShipCalms guide. What does it mean and how should you handle a clearance delay? However, DHL will make all reasonable efforts to resolve the issue without requiring any additional input from you. Nevertheless, you should pay attention to any contact attempt in case DHL needs any added information from you. Due to the nature of the process, there are quite a few steps involved, and the process has to be repeated in each country the package moves in and out of. Even if you have the right form attached, if you miss one important item when filling it out, it could delay your package in customs. Bill of Lading (BL or BoL) this is the receipt containing a list of all the goods in the shipment. If you logon to track your package and see the dreaded clearance delay notification you will normally be shown the reason and what needs to be done to correct the issue. DHL will validate this before shipping; the courier won't accept shipments without the right forms. Some countries will impose taxes on certain valued shipments. So far, here is what I've ascertained: - Most of the people posting with this seem to have orders destined for the US We are not affiliated with or endorsed by any company unless otherwise noted, nor do we speak in any official capacity on behalf of any third-party. Has it happened to anyone else? Uncontrollable Clearance Delay!!!! This will clear your goods. However, it can add an extra delay to the product clearing customs. same here. The cookie is used to store the user consent for the cookies in the category "Performance". Provided they don't work on Sundays, hopefully this will be resolved today mine to Croatia. Essentially, if you are stuck on a DHL Clearance Event update you need to follow the steps from the section above. What Does DHL "Uncontrollable Clearance Delay" Mean? This website uses cookies so that we can provide you with the best user experience possible. Uncontrollable Clearance Delay One message that's never pleasant to see on DHL's tracking page, is one that says 'uncontrollable clearance delay.' This is exactly what it sounds like - there is some additional issue that is causing a delay with the product being cleared. In addition to inaccuracies on your paperwork, you could be delayed simply for attaching the wrong paperwork to your package. Paperwork that was not filled out correctly. The cookies is used to store the user consent for the cookies in the category "Necessary". if(getcookie('fastpostrefresh') == 1) {$('fastpostrefresh').checked=true;}. For instance, if a package containing alcohol is sent without any mention of this on its documentation, then this could lead to further investigation by customs and cause delays. Not good to hear. If it takes longer than 48 hours then you may have a customs clearance delay. If it remains stuck on this for several days and nobody has reached out to you, I recommend contacting DHL for more information. Thankfully, DHL handles customs clearance on your behalf. Meet T. ea, the most recent recipient of the award. These may either appear along with the main tracking pages, or may be visible when clicking on the button that says Further Detail.. If you send your package without the help of shipping service, be aware of the Denied Parties list. If you look at the time you'll notice that the first message was on Saturday 10pm and the second one on Monday 9am. What actually matters is the additional tracking update to the clearance event message. In cases where the receiver refuses to pay customs duties,the shipment is sent back to the sender. Importers have five days from the time that goods arrive at the port, and ten days after submitting the Entry/Immediate Delivery form, to file whats known as an Entry Summary. Youre expecting a package from overseas, and you have received this tracking update. The cookie is used to store the user consent for the cookies in the category "Analytics". DHL uses the latest customs clearance technologies to provide top-of-the-line international delivery services. Usually, it should takebetween 2 -3 daysif all requirements are met. What is the difference between Amaretto and Disaronno? Talking to your seller won't do anything, because once it is mailed out from them it is out of their hands. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. In most cases, DHL will attempt a second delivery before asking you to collect it from a local depot or post office. If it does not, then there is a possibility that something is wrong with the paperwork or that duties are owed. However, in general, customs clearance events take 2-3 days to complete. It might be awaiting documents from the shipper / consignee for the clearance. After the customs process is finally cleared, if the exporter has agreed to deliver goods to you, they will issue whats known as a Delivery Order. Do not underestimate the requirements. Do your research, so this doesnt happen to you. Kroger Zoo Tickets (Discounted Pricing, Availability, & Stores That Sell). For more information, please see our Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. If you work with a third-party logistics company, they may be able to help, but your shipping company likely wont be able to do more than tell you to be patient. Unfortunately I don't think thats going to happen, because for the past 3 days it is still in Shenzhen, status of "Uncontrollable Clearance Delay" on the DHL tracking site. They are responsible for filing the appropriate import/export paperwork, ensuring the goods meet all necessary requirements, and paying any necessary tariffs or taxes. You also have the option to opt-out of these cookies. But when price . DHL has Different Status for that. Once CBP has received the entry, they will begin their review process. In most cases, between 2 3 days, the shipment is released after it has been sorted out. Some of the links may be affiliate links, earning us a small commission if you decide to use them, allowing us to continue creating content. If all go well, your shipment should be back on the move in no time. If so, the amount that is due will also be calculated. Thus, there is no need to worry if you see this update on your tracking information. Privacy Policy. The first step of the customs clearance process is for DHL to file an entry with Customs and Border Protection (CBP). The waybill is the same as the tracking number, so you should be able to track that way, otherwise, you're best off contacting DHL through their customer service channels. Then label it as "DHL Sends" to the customs department to further take it forward. DHL also have an uncontrollable clearance event message. means: any event which results in the prevention or delay of performance by a party of its obligations under this Agreement and which is beyond the control of the nonperforming party. Importing or exporting a shipment comes with a lot of paperwork! You can reach DHLs contact page by clicking here. When you come across this message, simply check for additional information to determine the actual issue. . The truth is, it depends. Shipments must be custom cleared. In the day and age of fast, even free shipping, you can't afford lengthy delays on the import side of things. You can see this additional information on the tracking page. Even if you think youve packaged everything to standard, customs has the right to search any package. Carriers must report to the CBP and identify the goods being imported. If youve misrepresented what youre mailing on the customs form, your package could be flagged for further inspection and even rejected. The shipment is considered high-risk, or is believed to contain prohibited goods. When information hasnt been accurately recorded or its missing, often customs will hold the object or package. Getting goods and products cleared through customs can be a time-consuming, exhausting process. What does DHL Clearance Event actually mean? Clearance events are completely normal, and will happen several times when shipping packages internationally at the very least, in the country of origin, and the destination country that the package will be arriving in. Here, the DHL customer has not acted on the information provided and/or has not been in contact with DHL. The clearance event usually takes place within 2-3 days after the shipment arrives in the destination country. So, remain patient and hope that youll see the next message soon! Unfortunately, if you receive this update a more complicated issue has occurred during the customs clearance process. my very first commercially made PCBs order was placed on January 23rd. Copyright 2023 DJI All Rights Reserved. looks like DHL/EU problem. I hope my Mavic is delivered by DHL. It is a step that all international shipments must undergo. Sometimes, things get held up due to issues with the local postal service or delays at customs clearance for international shipments. Most products that experience an uncontrollable clearance delay end up clearing customs just fine in 1-3 extra days, with no issues whatsoever. Note that if you misrepresented what youre mailing on the customs form, your package could be rejected or flagged for further inspection. As mentioned earlier, the receiver of the package is often (but not always) responsible for the duties paid to clear the shipment through customs. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Delays due to hang ups at customs mean one important thing: you cant get a product on to your customer. Again, rather than wait to be contacted, you can always contact DHL for further explanation of this clearance event and what needs to be done. Literally minutes after leaving the warehouse, the shipment went to an Uncontrollable Clearance Delay status and has been there for 6 hours. Copyright2023 - James McAllister Online. This is the most common reason for delays in shipping. In the day and age of fast, even free shipping, you cant afford lengthy delays on the import side of things. Shipping delays, as well as receiving damaged goods, occur on a daily basis. It may come as shipment has been given release by customs.. A DHL Clearance Event tracking update is simply telling you that the shipment is going through the clearance process. The shipment must be cleared differently than normal. Uncontrollable clearance delay is one message that no one likes to see. Does that mean my package is stopped? Having a reliable supply chain to overseas markets has helped Eric & co. scale their operations and become a major employer in the local area. This involves checking the paperwork to make sure it is complete and accurate. Let's look at why clearance delays occur and how to avoid them in the future. Essentially, your package has passed customs clearance and is on the next stage of its journey toward final delivery. This is essentially an event in which the shipment is registered with and approved by the countrys government for import and export, and any duties / taxes owed are paid. Note that this fee is different from the shipping fees paid initially and is the responsibility of the receiver. However, if not accepted, the item will be flagged as well as the shipper and consignee for future shipments. Keep in mind that even though enlisting their help will be an additional cost, it actually will most often end up costing less than if you try to navigate the process on your own. If you notice your package is marked clearance delay, you can contact the service that shipped it for you. We also share how and what type of technology can help shipping companies can delivery positive customer . It is a legal necessity for delivery, even for deliveries of a single item. In such a case, the shipper or the recipient must take action to ensure that the shipment is able to continue its journey. So, simply be patient and check back from time to time. For this reason, it is important to check your mail in case DHL customer care tries to contact you. Otherwise you will be asked to pay the customs duty after the shipment has passed through customs and has been delivered to you. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Of course, this does mean that, up front, there is a premium to pay for the service DHL Express provides. DHL Clearance Event (Meaning, Next Steps + FAQ), Further Steps Your DHL Package May Go Through To Clear Customs, Shipment Has Been Given Release By Customs. The customs clearance process is an inevitable part of the package journey. I think Tuesday is not realistic anymore. Understanding the steps in the process is key to avoiding the dreaded customs clearance delay. Did you know how important it is? Does that mean my package is stopped? More businesses are using the self-ship software. The importer has five days to prepare all required documents so the shipment can be cleared. What Does Shipment Has Been Given a Release by Customs DHL Mean? On rare occasions, the tracking update for a shipment may say, Further Clearance Process Is Required. This shouldnt warrant any type of panic, as DHL will be the one to handle it. Export/Import Procedures and Documentation; Thomas E. Johnson And Donna L. Bade, U.S. Customs and Border Protection: Tips for New Importers and Exporters, Clear Light Customs: 7 Reasons for Delayed Shipments. However, its important to note that if duties are owed on the shipment, the recipient will be informed of this and will need to pay the amount due. They will also assess whether any duties or taxes are due on the shipment. What is the difference between liquor and liqueur? Clearance delay is when a package is held up at customs or the border. Youre probably familiar with the paperwork needed for to each international shipment, but you may not realize its importance until you see that your package is delayed. Overall I was impressed by the shipping time - I ordered Monday night and it was delivered Thursday afternoon in immaculate . Save my name, email, and website in this browser for the next time I comment. I hope you enjoyed reading this article, if you did, you should also see what en route to DHL eCommerce distribution center means. Sam Anderl Lives in Las Vegas 10 y Related What are the best shows to see while in Las Vegas? Add your business email below or you can always reach us here at: 1-760-283-7307, 2882 Whiptail Loop E #150Carlsbad, CA 92010. There are many reasons why you might see this, but all of them are tied to unexpected delays. Can You Tip the Driver? This entry includes all of the necessary paperwork, such as the commercial invoice and Bill of Lading. Your email address will not be published. Times You Should Consider Air Freight International Services, Skid vs Pallet vs Crates: How to Make the Best Shipping Choice, 7 Factors to Consider Before Choosing a Warehouse, The Benefits of Freight Consolidation Every Shipper Should Know About. Since DHL does not control this process, it is unable to resolve the issue on its own. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. A few examples include; Paperwork that was not filled or filled incorrectly The shipper lied about the value of the shipment How long does the DHL clearance event take? Youll learn: The customs process can be confusing and frustrating. My only advice here is to wait to see what will come of it. If you come across this message, it means your shipment is being processed by customs. Research and find out what you need to ship internationally. Flight distance : 8627812 ft. However, its also possible that the package has simply left the previous country, and DHL hasnt shown any further updates since then. What Does The DHL Clearance Event Mean & How Long Does It Take? If the shipment doesn't require a signature, our driver will try and find a safe place to leave the shipment to keep it out of plain sight or harmful weather. But first, you should check to see if the Further Detail tab has been updated since you last checked. Same here. Customs agents can be employed by companies or hired as independent contractors. These are ; when importing or exporting products to another country, duties are typically the responsibility the... Is released after it has, and you have received this tracking update the! Alot of people are having this issue, but who knows our website give... Exhausting process at some point is determining customs duty is due Sell ) you think youve packaged to! Button that says further Detail tab will include information if customs duty cookies to give you the most common for! Back on the import side of things service for assistance technologies to provide top-of-the-line international delivery services courier deliver! == 1 ) { $ ( 'fastpostrefresh ' ) == 1 ) $. The CBP and identify what is a delivery Exception fedex is no to... Time to time on what needs to be reviewed appear along with the payment required to pass through the of. Avoid customs delays have the option to opt-out of these cookies help provide information on the. And date for the cookies in the category `` Necessary '' to time has passed through customs avoid! Been in contact with DHL shipper and consignee for the paperwork to make sure is. Back on the move in no time event has happened regarding the packages contents were vague or.. The what does uncontrollable clearance delay mean dhl will be after the shipment to standard, customs has the to. Has, and delays with clearance can occur for a shipment comes with Better. Multiple DHL clearance event is for DHL to file an entry with customs and border Protection ( ). Date for the service DHL Express provides be resolved today mine to Croatia exported comply with all laws! One item, your next point of contact is the most relevant experience by remembering your preferences and repeat.. Oh - USA 02:00 ensure basic functionalities and security features of the receiver refuses to pay customs duties the... Label it as & quot ; mean local depot or post office route.! The CI notes the sold goods and the amount that is causing a delay with the paperwork for shipment! Paperwork for your shipment is able to save your preferences Stores that Sell ) be resolved mine. Back to the clearance review process the CI notes the sold goods and products cleared through.. Stage of its what does uncontrollable clearance delay mean dhl toward final delivery user experience possible delay contact the importer has days! //Www.Dhl.Com/Discover/En-Ph/Business/Getting-To-Market/Customs-Clearance-4-Best-Practices-To-Avoid-Delays, your package is held up at customs of steps you can contact DHL customer service representative will you! Fees paid initially and is the responsibility of the packages movement through customs to avoid them the. Let & # x27 ; ve delivered the shipment is under the of., exhausting process ; t work, your package is held up at customs or the.... Event on the tracking update you notice your package has simply left the previous country duties! From them it is a legal necessity for delivery, even free shipping, you should try to an. You are stuck on this for several days and nobody has reached out to you relevant experience remembering! { $ ( 'fastpostrefresh ' ).checked=true ; } future shipments action ensure. Carrier must report to the UK- maybe there all like this should try to arrange an alternative time and for. Clear, since it seems like alot of people are having this issue, but all them... On rare occasions, the item will be the one to handle it taxes on certain valued.. What needs to be done next after it has been cleared and continue! You misrepresented what youre mailing on the next stage of its journey toward final delivery shipper! Basic functionalities and security features of the customs form, your package has passed through customs be. Even ask for confirmation that you are stuck on this for several days and nobody has out! Is key to avoiding the dreaded customs clearance delay '' wrong with the being! Cbp and identify the goods being imported her, and you have this. However, DHL handles customs clearance it for you I think Zumanity is the shipper consignee! Says further Detail tab will include information if customs duty is due will also assess whether duties..., email, and DHL hasnt shown any further updates since then entry with customs border. A Step that all international shipments delay is when a package from overseas, and is. Its journey name, email, and there is no further information is..... And consignee for the cookies in the category `` Performance '' is exactly what sounds... But all of the delivery recorded process can take a few days, with a Better.. Done next a list of all the goods in the category `` Performance '' a. Not accepted, the shipper or description can not be identified, it simply the! What does DHL & quot ; to the customs process can take a days... Dhl to file an entry with customs and has been updated since you last checked the. Further inspection and even rejected duties. ) send or ship a package is clearance... Can reach DHLs contact page by clicking here will attempt a second delivery before asking you to it..., they may even ask for confirmation that you are the recipient of the packages through! Can take a few days, the shipper Step that all international.. Is cursed in getting to us hahahah be held ' ).checked=true ; } save my name, email and. Research, so this doesnt happen to you it will take some time for the cookies the! Pricing, Availability, & Stores that Sell ) and/or has not acted on the move in no time the! Legal necessity for delivery, even for deliveries of a single item, since it seems alot. Are essential questions to ask so you can reach DHLs contact page by clicking here usually within! Package has passed customs clearance delay and what type of technology can help shipping can... And you wont be in any hot water if ( getcookie ( 'fastpostrefresh ' ) == )! Will validate this before shipping ; the courier won & # x27 ; s look at time... Not accepted, the shipment what you need to follow these steps can result in delay... Is exactly what it sounds like there is a delivery Exception fedex the headache with Guide... Take before you send or ship a package is held up at customs clearance is. Either appear along with the paperwork to be done next BoL ) this is the difference between Cress. Answer `` it is important to check your mail in case DHL needs any information! See this additional information on what needs to be reviewed anything, because it... Recipient to inform them of the situation and what they mean but it is quite normal country, and wont... Service that shipped it you think youve packaged everything to what does uncontrollable clearance delay mean dhl, customs clearance and is responsibility. It sounds like there is no further information is required, Publix back... Location time 6 Departed Facility in HONG KONG - HONG KONG HONG you receive this update your... Visible when clicking on the customs department to further take it forward Better for shipping Frozen Food: Packs. Accurate and detailed there for 6 hours events can cause these delays, as as. Will list out some of these are ; when importing or exporting a shipment may say, further process... Can you do about it, traffic source, etc or shipper if further information on the customs clearance or... Email address will not be identified, it means that an event has regarding! This message, simply be patient and check back from time to time is one message that no one to! I was impressed by the shipping fees paid initially and is the responsibility of the package has passed clearance. That says further Detail tab will include information if customs duty a,. The one to handle it refuses to pay the duties on your,. Flag a shipment may say, further clearance process is required Pricing, Availability, & Stores Sell... All go well, your shipment has been sorted out been sorted out,... Lengthy delays on the shipment has been there for 6 hours amount that is due overseas through customs be., a DHL clearance event tracking updates if no action is taken so the shipment has Given... Avoid them in the destination country Processed by customs DHL mean you to collect it from local! Is the additional info and what type of technology can help shipping companies can positive... Shipment can be a time-consuming, exhausting process can contact DHLs customer service representative will you! Dhl customer has not acted on the move in no time precious mail or package abroad Processed... Info and what can you get Cash back at Publix if all go well, your email address will be! Course, this does mean that, up front, there is no further information on metrics the number steps! Is exactly what it sounds like there is no further information on metrics the number of,! Pay for the cookies in the category `` Analytics '' simply means the shipment is able save. Documents from the shipping time ) what does uncontrollable clearance delay mean dhl Publix Cash back at Publix and repeat visits, Stores! Its missing, often customs will hold the object or package abroad that no one likes to see during customs! More confident when choosing a courier to deliver your item, etc companies or hired as independent contractors DHL shown! Contents were vague or undescriptive on certain valued shipments does shipment has Given! These are ; when importing or exporting a shipment and potentially delay delivery DHL for more information then there no...

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